Account Verification

Verifying your Account

As we are a regulated betting site, we are required to verify the personal information you provide when you register an account. Firstly, we ask you to verify the email address you have provided, which we will use to contact you about your account, by clicking on the link we send you after you have completed registration.

Normally we are able to verify your personal information automatically and you will be able to deposit money into your account and play our games immediately. But in some circumstances we are not able to verify your information automatically. There could be a number of reasons for this and if this is the case please first check that the information you have provided is correct and if not please edit the registration form and resubmit.

But if we still cannot verify your information, we will need to ask you to provide copies of documents so that we can verify your account manually. We need to ask you to send us, by email, copies of two forms of ID:

1) A copy of your Passport OR Driving Licence showing clearly your name and date of birth (other forms of photo-ID maybe acceptable if they include your Date of Birth);

AND

2) A recent Utility Bill or Bank Statement showing clearly your name and address (other forms of address verification may be acceptable).

You can email these documents to the email address on our Contact Us page on the website. Once we have received your documents and verified your account we will confirm and you will be able to deposit and play. Please note that we do not store your documents on our servers, we only use them to verify your account.

Good luck in the pools!

i-Pools doesn't fully support your browser.